Please visit our Frequently Asked Questions page before sending your questions or comments.

To contact support, be sure to include the following…

  • Transaction ID
  • Date of sale
  • Your email address
  • Title(s) of problem download(s)
  • Operating system example: (Mac® OS 10.6.5, Windows® 7, iOS v4.2, etc.)
  • Internet browser example: (Internet Explorer® 8, Firefox® 3.6, Safari 5.0, etc.)
  • If applicable, device type (Android™, BlackBerry®, iPhone®, iPad® etc.)

We look forward to helping you!

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